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FAQ

Frequently asked questions, answered

Can brands find me on adstock?

No. Brands can only find you through the personal salespage link. adstocks mission is to provide the best DIY selling tool for influencer to optimize their workflow.

When does my received payments get authorized?

Due to security reasons, payments will be authorized after two weeks from the upload time.

How can I payout money from my wallet?

We support payouts via bank transfer to the following countries:

Austria, Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Slovakia, Slovenia, Spain, Turkey, United Kingdom, Sweden, United States of America, India, Indonesia, Russian Federation, Japan, Canada, Australia and Mexico.

Your country not listed? We will add more countries on request.

An ad got removed ahead of schedule, what can I do?

We recommend to get in touch with the influencer first to find a solution. If you don’t find a solution you can contact our customer support team.

An ad got uploaded wrong, what can I do?

If this happens because of wrong details given by you in the booking process there is no reason for a refund. We recommend to reach out to the influencer directly. If this happens because of influencer failure please get in touch with the adstock support.

Use our help center to get answers to more questions.

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